Privacy policy.

This Privacy Policy describes the information LendFax ("we", "us", or "our") collects about you, how we use and share that information, and the privacy choices we offer. This policy applies to information we collect when you register for our funding matching service, access or use our website, mobile applications, products, and services (collectively, the "Service"), or when you otherwise interact with us.

As used in this Privacy Policy, the term "Site" includes: all websites and all devices or applications operated by LendFax that collect personal information from you and that link to this Privacy Policy; pages within each such website, device, or application, and any equivalent, mirror, replacement, substitute, or backup website, device, or application. The term "Personal Information" includes any information that does relate or could be related to an individual. The use of the term "including" in this Agreement to refer to specific examples will be construed to mean "including, without limitation" or "including but not limited to" and will not be construed to mean that the examples given are an exclusive list of the topics covered.

When information is processed by LendFax for its own purposes, the processing of that information is described by this privacy policy. Where Lendfax is acting as a service provider, the privacy policy of LendFax’s principal and/or the entity collecting the information by and through LendFax applies.

Collection of Information

We may collect the following categories of personal information about you, including but not limited to:

  • Registration Information: When you register for the Service, you will be asked for basic registration information, such as a username and password.

  • Application Information: You may also be asked to provide identification information to confirm your identity, including your first and last name and certain financial information, as well as additional information about your business that will be provided to third-party sources of funding in connection with your applications for funding.

  • Verified Data: You may also be asked to provide tax returns or to sync with your bank’s transactional data. Verified Data will be used to ensure the Application Information is accurate. Verified data will automatically substitute the inconsistent Application Information with information from the Verified Data.

  • Third-Party Credentials: You may also enter certain passwords, usernames, account numbers, and other account information for third-party sites and Internet services ("Third-Party Sites").

  • Information from Third-Party Sites: In order to display information to you or to fulfill your requests for certain products and services, we may collect, on your behalf, your account and other personal information from Third-Party Sites that you register under your account via the Service. We may also collect information about you from credit bureaus, mailing list providers, publicly available sources, and other third parties.

  • Additional Use of Third Parties: LendFax uses third parties to gather your data from financial institutions (the "External Data"). By using our Service, you grant our third-party provider the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution according to terms of our third-party provider’s privacy policy. If any of the Application Information does not match External Data, you will have an opportunity to modify any of the Application Information.

  • Referral Partners: We may also collect application loan terms and ongoing loan performance data, including personal and business information, about you from our third-party referral partners.

Use of Your Information

We may use the information you provide about yourself, information about your Third-Party Sites, and information provided to us from our referral partners to:

  • Fulfill your requests for our Services,

  • Respond to your inquiries,

  • Offer you other products, programs, or services that we believe may be of interest to you,

  • Complete transactions you request,

  • Verify the existence and condition of your accounts,

  • Improve and personalize the Services, including future products and services.

Sharing of Information

We may share personal information about you in the following circumstances:

  • With your consent, including to third-party credit reporting services when we request a credit report on your behalf or to any potential third-party source of funding to whom you instruct us to identify you through the Services.

  • With third parties to provide, maintain, and improve our Services.

  • With any third party that referred you to the Services.

  • To respond to subpoenas, court orders, or legal processes.

  • To investigate, prevent, defend against, or take other action regarding violations of our Terms of Service, illegal activities, suspected fraud, or potential threats to the legal rights or physical safety of any person or security of our network, Sites, or Services.

  • Non-personalized, anonymous data may be aggregated with data from other users and/or data sources and shared with partners or for marketing purposes.

  • To respond to claims that any posting or other content violates the rights of third parties.

  • In an emergency, to protect the health and safety of our Sites’ users or the general public.

  • As otherwise required by law.

Security

We take reasonable measures, including firewall barriers, SSL encryption techniques, and authentication procedures, to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no system is perfectly secure. You use the Site and Services, and provide us with your personal information, at your own risk.

Email Communications

We may provide our registered customers with email alerts and summaries of their activity on the Service. Registered customers have the ability to opt out of receiving our promotional emails and to terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails.

Short Message Service Communications

We may provide our registered customers with SMS alerts regarding their activity on the Service. Registered customers have the ability to opt out of receiving these SMS alerts by texting the word STOP to any message received from us.

Changes to Your Personal Information

If you wish to access personal information that you have submitted to us or to request the correction of any inaccurate information, you may correct certain information via your user account. Alternatively, you can contact us at [loan@lendfax.com].

California Privacy Rights

California residents may request access to their personal information by contacting us at [loan@lendfax.com]. We do not discriminate against California residents who choose to exercise their privacy rights.

Business Transition

In the event another entity merges with or acquires LendFax or substantially all of its assets, your personal information may be transferred to that successor or acquiring entity.

Miscellaneous

We reserve the right to make changes to this Privacy Policy from time to time. Updates to our Terms of Service and Privacy Policy will be posted on [lendfax.com].

Contact Us

If you have questions about this Privacy Policy, you may contact us at [loan@lendfax.com].